Contact us
If you’re finding it difficult to conceive and need some support, or if you’ve had fertility treatments elsewhere and are looking for a second opinion, wish to take control of your fertility or don’t know where to start, we’re here for you. Our experienced and compassionate team will support and guide you every step of the way.
Take the first step and reach out to us today. We’re here to help.
For all enquiries:
Call +61 (03) 9132 9600
General enquiries: hello@number1fertility.com
Bookings: bookings@number1fertility.com
If you have any feedback you would like to provide, please email us on feedback@number1fertility.com
Patient support
Our nurses and counselling staff endeavour to provide you and your partner with supportive and empathetic care using a co ordinated team approach. Our specialist nurses are aware of the many layers (both physical, emotional and financial) of treatment and appreciate the value of kindness and empathy when guiding you through this often difficult process. We also know there are many ways to make a family and that all genders, partnerships and alliances are welcomed at No.1 Fertility. Supportive counselling is often required whist in cycle and our team are happy to refer you for further assistance if required. We have our No.1 Donor Team who can also assist with the donor process..
No. 1 Fertility Clinic Tour
Discover the Science Behind the Magic:
Exclusive Behind-the-Scene Group Tour of the IVF Clinic
- 45 min
- Number 1 Fertility,120 Jolimont Road, East Melbourne
- Fortnightly, Thursdays at 3 pm
Our exclusive small group IVF clinic tour is designed to give you an insight into the remarkable science and collaboration that are not usually accessible to the public.
During this 45-minute tour, you’ll be guided by a specialist nurse and one of our scientists from the embryology team. They’ll unveil the inner workings of their cutting-edge clinic, leading you through various areas, including Epworth Freemasons Day Surgery, Transfer Rooms, Growing Room and Laboratory.
Online chat
Chat is operated by No.1 Fertility’s Clinical Support Team. Chat is available 8am-5pm Monday to Friday and Saturday 11am-3pm.
Our Clinical Support Team can assist with
- Log your day 1
- New patient enquiries
- Request a call back
Melbourne City
Level 1, 1 Collins Street
Melbourne Victoria 3000
Telephone +61 (03) 9132 9600
Fax +61 (03) 9132 9699
Monday – Friday: 08:00 – 17:00
Saturday & Public holidays: closed
York St Sydney
Level 1 /33 York St
Sydney NSW 2000
Telephone +61 (02) 8604 3499
Mon – Fri 08:00 – 16:00
Sat & Holidays 9:00 – 12:30
Epworth Freemasons Jolimont Road
Fertility Surgery
Ground Floor, 120 Jolimont Road,
East Melbourne Victoria 3002
East Melbourne (Emerald City)
Level 2 /120 Jolimont Rd
East Melbourne Victoria 3002
Telephone +61 (03) 9132 9600